Cancellation Policy


  • Cancellations can be made up until 6 hours before your booking, for which you will receive a full refund.
  • If cancelling within 6 hours of your booking, we will not be able to refund you.
  • Extensions for late arrivals will not be permitted.
  • Refunds for no-shows will not be given.
  • We reserve the right to close the field at any time and give a full refund.
  • If you wish to amend a future appointment to a different time, please cancel your original booking and make a new one. Then please contact us and we will ensure that a full refund is given for the original slot.